Author: Neil Rose

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Black Letter Communications Blog

Expert pr advice for the legal sector

Even by the standards of government press releases, the Ministry of Justice’s (MoJ) recent announcement  of the whiplash reforms going live was a masterclass of misleading propaganda. Of course the MoJ was going to put as positive a spin on the changes as it could and it was depressing to see how media like the Press Association, BBC and Sky News simply regurgitated the press release, with a bit of extra comment from insurers thrown in.


Can anything stop the rise of online client reviews? Many law firms do not like the prospect of clients having their say online about the service they provided – mainly because of the possibility that it could be subverted by malcontents and competitors – but in a world where many turn to Tripadvisor and TrustPilot as a matter of course, it seems inevitable.