Justin Penrose
12 February, 2024Jurgen Klopp’s resignation was a communications lesson for us all
When it comes to good communications timing, tone, and getting the messaging right for your audience are key. While PR professionals know this all too well, it doesn’t prevent countless high profile PR disasters from happening every year. So, it was with a sense of awe – and extreme sadness as I am a lifelong Liverpool fan – that I saw Jurgen Klopp’s resignation video and subsequent outpouring of love towards the Liverpool manager.