Kerry Jack

Chief Executive Officer

Kerry has been working in legal PR and communications for almost 25 years. She started her PR career working for a specialist professional services consultancy. She then went on to work for a number of large PR agencies, where she led accounts for clients such as Royal Mail, the Office of the Deputy Prime Minister, BDO Stoy Hayward and City & Guilds. Kerry has also held senior in-house positions at City University London, where she was Head of Communications & Events, the Department for Work and Pensions as Head of PR, and Lloyds TSB Foundations as Head of Information and Communications. Kerry holds the Chartered Institute of Public Relations Diploma.

Since co-founding Black Letter Communications in 2011, Kerry has built a specialism in helping law firms and their clients develop media strategies in support of their cases. She has particular experience with inquests and cases heard at the High Court and the Supreme Court. She asks insightful and difficult questions to determine the right strategy and tactics to effectively deliver the best story.

Kerry led the PR on behalf of the claimants on the launch of the landmark litigation against World Rugby, England Rugby (RFU) and Wales Rugby Union (WRU) over their failure to protect players from the risks caused by concussions.

Clients benefit from Kerry’s expansive media knowledge and praise Kerry for her ability to grasp key legal arguments and complete control when dealing with the media.

Outside work, Kerry enjoys baking, watching Coronation Street and supporting Wolverhampton Wanderers.

Neil Rose

Strategic Consultant

Neil is a highly experienced and award-winning legal journalist who provides clients of Black Letter Communications with expert, strategic insight into the legal market, help in crafting their messages in the best way to attract the interest of the media, and top-quality editorial support.

Neil is a qualified solicitor and has been a legal journalist for more than 20 years. He is the founder and editor of Legal Futures, a news-driven website providing market intelligence for law firms of the future. He is a recognised market commentator on ABSs, legal regulation and the future of the market. He also runs Litigation Futures, the first independent website dedicated to costs, funding and the Jackson reforms.

In 2014, he won the Legal Journalism of the Year award at the Halsbury Legal Awards.

Neil has freelanced for a wide range of publications, including The Guardian and The Times. Formerly deputy editor of the Law Society Gazette, he was also the editor of the award-winning CILEx Journal, for which he was shortlisted for Editor of the Year (business and professional magazines, non-weekly) by the British Society of Magazine Editors in 2009.

Neil has a critical eye for detail and readily advises on what won’t make a news story; clients also benefit from his wide knowledge of what is going on in the market.

Outside work, Neil supports Luton Town attending home and away matches with his son and daughter (when she gets off Instagram).

Louise Eckersley

Associate Director

Louise has over 15 years’ experience working on PR and communications for professional services organisations, both agency side and in-house. Throughout her career she has advised law firms, barristers’ sets and legal associations on PR and communications strategy, and for eight years was responsible for PR at City law firm FieldFisher, building its media profile and managing internal communications.

Louise is experienced in managing communications around business change, including merger discussions, management restructures and new office openings and has handled press interest in high profile court cases and inquiries. Additionally, Louise has undertaken a range of thought leadership campaigns and written successful award entries. She joined Black Letter Communications in May 2014.

Louise has particular strengths in inquest reporting, advising on national news approaches, internal communications strategy and getting to the heart of client issues.

In her spare time, Louise enjoys visiting art galleries, catching up on comedy programmes and finding ways to entertain her two young children.

Justin Penrose

Senior Consultant

Justin was a reporter for 16 years, most of it on national titles including The Press Association and The Sun, before spending 11 years at The Sunday Mirror, with 10 as the crime correspondent. He then spent five years in legal PR with four working in-house at Slater and Gordon on some of the biggest cases in the UK, including the Jimmy Savile abuse scandal, VW emission scandal and the campaign to keep black cab rapist John Worboys in jail. He is a specialist in generating media coverage for law firms, helping S&G achieve record media mentions in his role as deputy head of communications.

Justin is a specialist in litigation PR, helping clients through the difficult process, is skilled at reputation management and is well versed in crisis communications. He is adept at broadcast training, having helped hone the skills of dozens of lawyers so they are ready for television and radio.

Justin previously ran the PR and media function for Hodge Jones & Allen, helping the firm achieve record coverage before joining Black Letter.

He is also an author, having had the true crime book Killing Time published by Pan MacMillan. Outside of work Justin enjoys running, supports Liverpool and loves to watch a good box set.

Lizzie Hannaway


Lizzie has nearly 10 years’ experience in corporate, financial and professional services public relations roles, both in-house and agency side. Prior to joining Black Letter Communications in May 2017 Lizzie had spent a number of years working in-house at international law firm Bird & Bird where she was responsible for the creation and delivery of their UK PR programme.

Lizzie is experienced in devising and implementing strategic and targeted PR campaigns for clients, as well as raising both corporate and individual spokesperson profiles and content creation for both internal and external channels.

In her spare time, Lizzie works as a freelance photographer and likes to spend as much time in Cornwall as possible.

Currently on maternity leave

Sue Carr


Sue is an experienced journalist and editor who spent more than 12 years working for the Manchester Evening News and its associated titles, part of one of Britain’s largest newspaper publishing groups. After leaving journalism, she moved to national law firm Slater and Gordon where she has spent the last six years as senior media advisor, helping to support clients and fee earners while at the same time securing record coverage.

She has managed PR activity for the firm on a number of high-profile cases including the Manchester Arena bombing, the Grenfell Tower tragedy and multiple abuse scandals engulfing the worlds of sport, religion and politics.

Sue is highly-skilled in both corporate and consumer PR, crafting and delivering effective campaigns which raise the profile of individuals and organisations in the eyes of their people, their peers and the public.

In her spare time, Sue enjoys live music, travel and exploring the great outdoors with her young son and her cockapoo, Rufus.