We think we do a good job. And our clients do too!

“It’s been a revelation working with Black Letter Communications. They’ve demonstrated to us what PR can achieve for a law firm. In particular, we’ve been impressed by their proactivity and the hard work they have put in to understand our business.”

“Working with Black Letter has undoubtedly increased the firm’s profile in the media and improved knowledge across the firm of what it takes to get into the press. The results speak for themselves as there isn’t a month that goes by that Osbornes isn’t mentioned in the national press. Black Letter’s ability to root out stories and draft engaging press releases has been integral to our success.”

“We are a specialist regulator, yet consistently manage to punch above our weight when it comes to share of voice. BLC are trusted PR partners who not only understand our responsibilities as a regulator, but who have an excellent grasp of technical issues allowing them to help us communicate effectively to a wide range of audiences. I’m particularly impressed with their proactivity; they don’t wait to be asked to do something and regularly come up with new creative approaches to enable us to be heard.”

“Black Letter Communications is an important extension of our in-house marketing team. They are results focused but do much more than help us achieve media coverage, bringing real strategic insight, creativity and great writing skills to our relationship.”

We appointed Black Letter Communications to launch the first of our ‘Law in the Round’ series: Back to the Future: Reshaping Law Firm Culture.

At the outset Black Letter gave us a very clear assessment of the PR opportunities arising from the report, which they then delivered exactly as they said they would. We were very impressed by the results, which helped create a real buzz around the report. We will certainly return to Black Letter Communications for our future PR. Their approach is refreshing; they give honest, straight-forward advice and do what they say they’re going to do.

Black Letter Communications is our longstanding provider of strategic communications advice and tactical support. Kerry and Neil have been valued partners in our recent strategic evolution; having worked with us to identify our communications needs, prepare for the challenges and opportunities ahead, they are now actively helping us to communicate our new direction externally. They provide a confidential and secure sounding board and I consider them to be an integral part of our team. It’s clear they understand our unique corporate issues and the external landscape, knowledge which they put to great use to challenge and inform our thinking.

The ACL has worked with Black Letter Communications for six years and in that time we have seen the Association’s profile and voice grow and grow. Through a thorough understanding of what we do, what we want to achieve and who we want to influence, Black Letter has helped us reach the stage where we are the go-to experts for journalists wanting comment on legal costs and we share our knowledge by providing articles to multiple publications every month. Perhaps more importantly still, Black Letter has played a key role in ensuring that we now have a seat at the table when important decisions affecting the costs world are made. What also makes Black Letter stand out is the technical ability that means they can draft a lot of content for us – to the extent that they run our weekly e-bulletin and bimonthly magazine as well. It has been an extremely fruitful relationship.